Once your order is completed, we will ship your De Marchi products and accessories within 24 to 48 hours upon receiving payment. Please note that any payments received after 2 PM on Fridays (Italian local time) will be shipped on the first business day of the following week. Shipping costs will be calculated based on the geographical area of delivery. For shipments outside the European Union, the buyer will be responsible for any applicable customs duties and taxes.

Examples of minimum order amounts to get free express shipping:

• Italy: €130 and above
• EU countries: €150, UK* and Switzerland: €150 and above (*some exceptions are possibile)
• United States, Canada: €200
• Mexico: €200
• Australia, Argentina, Brazil, Colombia: €200 and above
• Japan, China, South Korea: €200 and above

Exact shipping costs are calculated before completing purchase by indicating exact shipping destination. Products delivered outside EU are sold VAT exclusive. The destination countries may also charge duty and their own equivalent of VAT or purchase tax. Please see Terms & Conditions for more information. We ship via international express couriers.

Notice to UK customers

From January 1st, 2021 Italian V.A.T. (22%) will be deducted from the total amount of the orders to be shipped to all UK destinations. Couriers may request additional charges on top of local duties for custom-clearing related services. Such duties and any additional cost are the sole responsibility of the buyer.

This page is subject to change. Last update: 2023-07-11

For further informations:

e-mail: customercare@demarchi.com

Telefono: +39 0438 400 037

Fax: +39 0438 401977

Office hours:

from Monday to Friday h. 8-12 / h. 14-18